Terms of service
This website https://www.counselkaro.store/ is operated by DG Life and Wellness Coach PVT LTD. Throughout this document, the terms “we,” “us,” or “our” refer to DG Life and Wellness Coach PVT LTD the registered entity responsible for managing and maintaining the website and its services.
By visiting our website and/or purchasing any product or service, you are engaging with our platform and agreeing to the following Terms and Conditions (“Terms of Service”, “Terms”), including any referenced policies or guidelines available through this site. These Terms apply to all users—whether you're browsing, buying, or contributing content.
We urge you to review these Terms of Service carefully before using any part of our website. Accessing or using any section of our platform signifies your agreement to be bound by these Terms. If you do not consent to these conditions, you must discontinue use of our website and services immediately.
We may update these Terms from time to time. Continued use of the platform after changes are posted will mean you accept those changes. Please review this page periodically.
SECTION 1 – Online Store Eligibility
By agreeing to our Terms, you confirm that you are at least the legal age of majority in your jurisdiction, or have given permission for any minor dependents to use our services under your supervision.
You agree not to use our products or services for any illegal or unauthorized activity, including but not limited to violating intellectual property or cyber laws. You must not transmit harmful code, viruses, or malicious scripts. Breach of any of these terms may result in immediate suspension or termination of your access to our services.
SECTION 2 – General Use Terms
We reserve the right to refuse service to anyone at any time, for any reason.
While we strive to secure your personal data, you understand that your content (excluding credit card details) may be transmitted over unencrypted networks or modified for compatibility across systems. Credit card data is always encrypted during transfer over the internet.
You may not duplicate, copy, resell, or exploit any portion of the service or its content without prior written consent from us.
Important Note: Any partial payment made under Cash on Delivery (COD) is non-refundable, regardless of order cancellation or refusal upon delivery.
SECTION 3 – Information Accuracy
We do our best to ensure all information on this site is current and accurate. However, there may be times when content is outdated, incomplete, or inaccurate. We make no guarantees regarding the reliability or accuracy of such material and advise that it should not be your sole basis for decision-making.
Historical content, by nature, is not current and is provided for reference only. We reserve the right to update or change website content at any time without obligation.
SECTION 4 – Changes to Pricing or Service
Prices and product/service availability may change without prior notice. We may update, suspend, or discontinue services or content on the platform at any time. We will not be liable for any change, price adjustment, or service interruption.
SECTION 5 – Products and Services
Some products or services may be exclusively available online and in limited quantities. These items are subject to our Return & Refund Policy, accessible at: https://www.counselkaro.store/policies/refund-policy
While we strive to represent product colours and images accurately, we cannot guarantee they will exactly match your device’s display.
We reserve the right to restrict sales to specific regions, individuals, or jurisdictions, and to modify or discontinue any product at any time without notice.
We do not guarantee that our products or services will meet your expectations, nor that any errors in service will be corrected automatically.
SECTION 6 – Billing & Account Info
We reserve the right to refuse or limit any order. Orders may be restricted by user account, billing/shipping address, or payment method. If your order is adjusted or cancelled, we will notify you via the contact details provided at the time of order.
You agree to provide accurate and updated information for all purchases, including payment and contact details.
SECTION 7 – Third-Party Tools
We may provide access to tools managed by third parties. These are offered “as is” without warranties. Your use of these tools is at your own risk and discretion, and you should read the applicable third-party terms.
We may introduce new services or features in the future, which will also be governed by these Terms.
SECTION 8 – Third-Party Links
Some content or services on our site may include links to third-party platforms. We do not endorse, control, or guarantee the accuracy of content on third-party websites and disclaim any liability for your use of them. Use third-party platforms at your own discretion.
SECTION 9 – User Contributions
By submitting suggestions, reviews, feedback, or any other content, you grant us a non-exclusive right to use, publish, edit, or distribute your content across media platforms. We are under no obligation to maintain confidentiality, compensate you, or respond to your submissions.
You agree not to submit content that violates the rights of others or includes offensive, unlawful, or harmful material. You are solely responsible for your contributions.
SECTION 10 – Personal Data
Use of your personal information is governed by our Privacy Policy, available here: https://www.counselkaro.store/policies/privacy-policy
SECTION 11 – Errors and Omissions
In rare cases, there may be pricing or description errors on the site. We reserve the right to correct such errors, update information, or cancel orders at any time without prior notice—even after an order has been submitted.
SECTION 12 – Prohibited Uses
You are prohibited from using the site or its content:
- For illegal or fraudulent activities
- To transmit harmful or malicious code
- To violate any intellectual property rights
- To collect personal data without consent
- To spam, phish, or impersonate others
- For any discriminatory, obscene, or abusive behaviour
Violation of these rules may result in immediate account termination.
SECTION 13 – Disclaimer of Warranties
We do not guarantee uninterrupted or error-free access to our services. All services and products are provided “as is” and “as available,” without any warranties or guarantees. Your use of the platform is at your own risk.
We are not responsible for losses or damages incurred during use, including indirect or consequential losses.
SECTION 14 – Indemnification
You agree to indemnify and hold harmless DG Life and Wellness Coach PVT LTD, its affiliates, partners, officers, and employees from any claim or demand arising from your breach of these Terms or violation of applicable laws.
SECTION 15 – Severability
If any provision in these Terms is found to be unlawful or unenforceable, that portion shall be severed, and the remainder will remain valid and enforceable.
SECTION 16 – Termination
You may terminate your use of the services at any time. We may also terminate access to our services if you breach any provision in these Terms. Obligations and liabilities incurred before termination will continue to apply.
SECTION 17 – Entire Agreement
These Terms, together with our posted policies, constitute the full agreement between you and us regarding the use of our services. Any ambiguities shall not be construed against the drafting party.
SECTION 18 – Governing Law
These Terms are governed by and interpreted in accordance with the laws of India. Any disputes arising under these Terms will be subject to the jurisdiction of courts located in India.
SECTION 19 – Updates to Terms
We may modify these Terms at our sole discretion. Updates will be posted here, and continued use of our services indicates your acceptance of any changes.
SECTION 20 – Contact Us
For any questions or concerns regarding these Terms, please reach out to:
Email: contact@counselkaro.com